The Diploma in Front Office programme offered at the Institute of Hotel Management Guwahati is designed to prepare students with the essential skills required to manage guest services and front office operations in the hospitality industry.

The programme provides practical training in key front office functions such as room reservations and booking, telephone handling, guest reception, communication skills, sales and marketing of rooms, and coordination with other hotel departments to ensure smooth guest service.

Students also learn the importance of professional communication, customer service, record keeping, and the effective use of front office systems and procedures. Hands-on training in front office laboratories helps students develop confidence and operational competence.

The programme is open to candidates who have successfully completed 10+2 (Senior Secondary) or its equivalent with English as one of the subjects.

The course duration is 36 weeks of academic training, followed by 24 weeks of Industrial Training in hotels or hospitality establishments. The programme follows an annual examination system, including term-end examinations and internal assessments comprising both theory and practical components.

Career Opportunities Includes

• Hotel Industry
• Food and Beverage Industry
• Airlines and Aviation Sector
• Cruise Lines
• Retail Sector
• Multiplex and Facility Management Companies
• Entrepreneurship and Self-Employment
• Real Estate
• And many more